"How many calories in a mouse?" and "What should I feed a
borderline Collie?" were just a few of the wacky questions that the
Iams Pet Professionals fielded from pet owners last year. The last year of
the century was another bumper year for weird and wonderful calls to The
Iams Company's pet care hotline. Here are the team's favorite calls in
1999 to 800-863-IAMS (4267):
"I have trouble seeing what I'm scooping in my yard. Can your food
turn my dog's poop pink?" -- dog owner, Ronkonkoma, NY
"My two-year-old daughter loves the taste of Iams -- is it okay
for her to eat it?" -- mother, Staten Island, NY
"What's the best way to get superglue off my dog's paws?" --
dog owner, Arlington, Texas.
"Can a dog get claustrophobia?" -- dog owner, Cambridge,
Mass.
"My dog growls in his sleep -- do you think he could have a
vitamin B deficiency?" -- dog owner, Puyallup, Wash.
"I think if my dog received mail, it would build his character.
Can I register him on your mailing list?" -- dog owner, Richmond, VA.
"What's up with my cat? She looks at me strangely when I sing and
dance for her." -- cat owner, New York, NY
"I have two new kittens and I don't want to leave them home alone.
Can I carry them around in my gym bag?" -- new kitten owner,
Brooklyn, NY
"I'm thinking of setting up a kennel, and I was wondering ... how
much poop can 50 dogs make in one year?" -- dog owner, Davis, Calif.
"When my dog pees, he leaves brown patches all over the lawn. Is
he peeing fire?" -- dog owner, Covington, KY.
"I can smell my cat's urine and tell what cat food brand she's
eating. Can you use this talent at Iams?" -- cat owner, Sacramento,
Calif.
"When these type of calls come in, it's hard to keep a straight
face," says Sally Northcutt, manager of Customer Service, The Iams
Company. "But we know that most of the time we have a customer on the
phone who is genuinely concerned for his or her pet. Our sole purpose is
to help pet owners with their questions, so however strange those
questions may seem, we try our best to answer them.